Returns

Every order comes with Free Returns (paid for by us) for up to 30 days after receiving your item.

The items have to be in "mint" or "brand new" condition when returned.

Once your items have been returned, our warehouse staff will inspect them for any signs of damage or wear/tear. If they confirm they're in "brand new", "mint" condition they will restock your order at which point we will refund your order as well as notify you that your order has been successfully returned and refunded.

Does this mean if I've touched it that it's considered "worn/damaged"? - No. You absolutely may try it on (albeit carefully) and if you find that the fit is not right or for whatever reason you don't want to keep the item then simply place it back in its packaging the same way it came and contact us and our team will be happy to process your return.

How to initiate a return:

To initiate a return please contact our customer care team by emailing us at aleatherus@gmail.com and one of our customer care agents will take good care of you and help guide you through the return process for your specific location/country.

Exchanges

If you'd like to exchange your item, the return shipping will be covered by us, however you'll need to cover the shipping costs of re-sending you the replacement (up to a maximum of $9).

Warranty

We offer lifetime warranty on all our products. We stand behind the quality of our products.

What do we cover? Everything less accidental damage or general wear & tear. If you face an issue with your Delugs product, just get in touch with us and we will get you sorted out.

Simply send us your original proof of purchase.